FAQ

Frequently Asked Questions

How do I submit my deck list?

When placing your order, use the text box provided to enter your deck list. You can submit up to 100 cards. Format each card on its own line like this:

Quantity Card Name (Set Code) Card Number

Example:

1 Arcane Signet (SLD) 2538
1 Command Tower (SLD) 2794
1 Forest (UST) 216
1 Island (SLD) 1946
1 Mountain (UNF) 243
1 Plains (DMU) 277
1 Sol Ring (SLD) 2783
1 Swamp (FRA) 388

Can I cancel my order?

Yes! Orders can be canceled at any time before they are printed. Once printing has begun, we are unable to cancel or modify your order. Please contact us as soon as possible if you need to make changes.

Are the cards exactly as shown?

All of our cards are handmade with care. Because of this, each card is unique and may differ slightly from the preview — including minor variations and slight off-centering. We believe this adds to the charm of a truly handcrafted product!

What about blurry or miscolored card art?

Some source card arts may appear blurry or miscolored due to the quality of the original image — this is beyond our control. If a card art looks blurry, we will attempt to upscale it to improve the print quality. However, if the result is still unsatisfactory, the best solution is to choose a different art for that card. We recommend reviewing your selections carefully before submitting your order.

What if I’m unhappy with my order?

If you are beyond unhappy with your order, please contact us and we will do everything we can to help resolve the issue. Your satisfaction matters to us and we want to make it right.

How do I contact support?

You can reach us through our contact page. We’re happy to help with any questions about your order.